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Privacy Policy

Privacy Policy

Last updated: May 21, 2026

NUR Fragrances ("we", "us", or "our") operates the website www.nur-fragrance.com. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Data Controller

The data controller responsible for your personal data is:
NUR Fragrances
Website: www.nur-fragrance.com
Email: [email protected]

2. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases under GDPR Article 6:

  • Contract performance (Art. 6(1)(b)): Processing necessary to fulfil your order.
  • Legal obligation (Art. 6(1)(c)): Processing required to comply with legal and tax obligations.
  • Legitimate interests (Art. 6(1)(f)): Processing for fraud prevention and improving our services.
  • Consent (Art. 6(1)(a)): Where you have given explicit consent (e.g., marketing emails).

3. Personal Data We Collect

  • Identity data: name, billing/shipping address
  • Contact data: email address, phone number
  • Transaction data: order details, payment confirmation records
  • Technical data: IP address, browser type, device information, cookies
  • Usage data: pages visited, time on site, referral source

4. How We Use Your Personal Data

  • To process and fulfil your orders
  • To communicate about your order status and customer service
  • To send marketing communications (only with your consent)
  • To comply with legal and tax obligations
  • To improve our website and services

5. Cookies and Tracking

We use cookies and similar tracking technologies. You have the right to consent to or reject non-essential cookies. Essential cookies are used without consent. Manage preferences via the cookie banner on our website.

6. Data Sharing and Third Parties

  • Shopify Inc.: Our e-commerce platform provider
  • Payment processors: e.g., Stripe, PayPal — for secure payment processing
  • Shipping carriers: to deliver your orders

We do not sell your personal data. Where data is transferred outside the EEA, we ensure appropriate safeguards (Standard Contractual Clauses) are in place.

7. Data Retention

We retain your personal data only as long as necessary. Order and transaction data is retained for 10 years in accordance with tax and commercial law requirements.

8. Your Rights Under GDPR

  • Right of access (Art. 15): Request a copy of your personal data
  • Right to rectification (Art. 16): Correct inaccurate data
  • Right to erasure (Art. 17): Request deletion ("right to be forgotten")
  • Right to restriction (Art. 18): Restrict processing of your data
  • Right to data portability (Art. 20): Receive data in machine-readable format
  • Right to object (Art. 21): Object to processing for direct marketing
  • Right to withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at: [email protected]

9. Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection supervisory authority in the EU.

10. Security

We implement appropriate technical and organisational measures to protect your personal data. Our website uses SSL/TLS encryption.

11. Contact Us

Email: [email protected]
Website: www.nur-fragrance.com