Terms and Conditions

Last updated: May 21, 2026

Please read these Terms and Conditions carefully before using the www.nur-fragrance.com website operated by NUR Fragrances ("we", "us", "our"). By accessing or using our website and placing an order, you agree to be bound by these Terms.

1. About Us

NUR Fragrances operates the online store at www.nur-fragrance.com.
Contact: [email protected]

2. Products and Orders

All products are subject to availability. We reserve the right to discontinue any product at any time. An order confirmation email does not constitute acceptance of your order — acceptance occurs when the order is dispatched.

3. Pricing and VAT

All prices displayed on our website are inclusive of Value Added Tax (VAT) where applicable, in accordance with EU VAT regulations. The applicable VAT rate and amount will be clearly shown at checkout. Prices are subject to change without notice, but changes will not affect orders already confirmed.

4. Payment

We accept major payment methods as displayed at checkout. Payment is required in full before dispatch. All transactions are processed securely.

5. Shipping and Delivery

Delivery timeframes and shipping costs are described in our Shipping Policy. Risk of loss passes to you upon delivery. We are not responsible for delays caused by customs or third-party carriers.

6. Returns and Refunds

You have the right to cancel your order within 14 days of receipt under the EU Consumer Rights Directive (right of withdrawal), without giving any reason. Contact us at [email protected]. Returned items must be unused and in original packaging. Refunds will be processed within 14 days of receiving the returned goods.

7. Intellectual Property

All content on this website is the property of NUR Fragrances and protected by copyright law. You may not reproduce, distribute, or use our content without express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, NUR Fragrances shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the relevant order.

9. Governing Law

These Terms are governed by applicable law. Any disputes shall be subject to the jurisdiction of the competent courts.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date.

11. Contact

For questions about these Terms: Email: [email protected]